Terms OF SALE

1. Definitions

1.1 We, us, our mean Dina Cooper or Parent as Leader.

1.2 You and your mean the purchaser of goods, audio or video content from Dina Cooper or Parent as Leader.

1.3 This is a contract between us and you.

1.4 "Lifetime Access" means ongoing and complete access to the Parent as Leader Method for the life of the program, not for your life or the life of Dina Cooper. This is ongoing access at no additional charge until the course is no longer offered, at which time all members will be given at least 12 months notice before the program is closed. Any future closure of the program or community in the future does not affect the refund policy and does not entitle members to any form of refund.

2. Contract

2.1 When you purchase audio or video content from us, we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, download or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.

2.2 We may terminate your license to use any purchased products if you breach this contract.

2.3 If you purchase a compact disc or DVD from us you may convert that content Into an electronic format such as MP3 or MP4 for your personal use on a portable audio or video playback device.

3. Payment

3.1 You may request to make payment by installments. If you and we agree that you may make payments by installments you must pay all installments on or before each due date.

3.2 The due date for each installment is 30 days after purchase and payment of the first installment, and 30 days after each previous installment.

4. Warranty

4.1 We will repair or replace at our discretion any goods which are physically defective for the period of 12 months after purchase. This warranty does not apply to defects which occur because of misuse or accidental damage.

5. The Australian Consumer Law and limitation of liability

5.1 For the avoidance of doubt, nothing in this contract limits or restricts your ability to make a claim against us that may be available to you for our failure to comply with a guarantee under the Australian Consumer Law.

5.2 Subject to paragraph 5.4 and to the extent permitted by the Australian Consumer Law and relevant state legislation, our sole obligation under this contract is to use our best endeavors to provide the products or to repair the products or repair or replace any part of a product which is found to be defective during one year after purchase. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

5.3 When you acquire goods or services from us, Part 3-2, Division 1 of the Australian Consumer Law implies a number of guarantees that cannot be excluded. Subject to the Australian Consumer Law, to the full extent permitted by law:

(a) under no circumstances (including but not limited to any act or omission on the part of us) will we be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use of or access to, or any inability to use or access, the products you purchase from us;

(b) we exclude all guarantees, conditions, warranties and terms implied by statute, general law or custom;

(c) in no event shall we be liable for any other claims or damages including, but not limited to, claims for faulty design, negligent or misleading advice, damages arising from loss or use of the products, and any indirect, special or consequential damages or injury to any person, corporation or other entity.

5.4 If the product is a product not ordinarily acquired for personal, domestic or household use or consumption, pursuant to s 64A of the Australian Consumer Law and similar provisions of relevant state legislation we limit our liability to payment of an amount equal to the lowest of:

(a) the cost of replacing the goods or services or supplying equivalent goods or services;

(b) the cost of repair of the goods;

(c) the cost of having the goods repaired or replaced.

5.5 Subject to paragraph 5.4 we are not liable for default or failure in performance of our obligations pursuant to this agreement resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, war, accidents, fires, explosions, earthquakes, floods, the elements, strikes, labour disputes, shortage of suitable parts, components, materials, labour or transportation or any other cause beyond our reasonable control.

5.6 Subject to paragraph 5.4, we are not responsible for any loss caused by an error or defect in the products or errors or faults caused by components supplied by any other person.

6. Refunds & exchange

6.1 Voluntary refunds:

(a) If you work through the first few modules of a course are not totally happy with it, then we will refund your money. Parent as Leader Method has a 14 day money back guarantee and refund period. 

I believe in my courses and hundreds of parents have experienced fantastic growth, development and results from investing in my programs. This type of progress requires that you follow the course and do the work. You must demonstrate that you have participated in the Course by accessing course content and/or joining the Facebook community before requesting a cancellation of your course membership and refund. We may request the submission of completed worksheets, activities and exercises in considering your refund request. A change of mind does not constitute a valid reason for cancellation and request for refund. In considering your refund we may also charge an admin fee at our discretion.

Requests for refunds must be made in writing via this form within the defined refund period as listed above in section 6.1 (a).

(b) If you receive your money back you must delete every copy of the product and materials that you have downloaded as well as copies you have placed on other devices or media.

(c) being removed or banned from the Facebook group does not entitle you to a refund of your Parent as Leader method enrolment fee.

6.2 You may be entitled to a refund as a result of your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

6.3 If you are entitled to a refund, we will refund your money within two weeks of notice to us and the entitlement arising.

6.4 If you are required to return any goods, you are liable for the cost of returning those goods unless the cost is significant.

6.5 Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than Australian dollars, you may be liable for the costs of exchange.

7. Privacy

7.1 You agree to our Privacy Policy available here.

8. Parent as Leader terms

8.1 If you purchase a Parent as Leader membership, you must abide by the Parent as Leader membership rules and policies.

9. Trade marks

9.1 Trade marks used on the Website belong to their respective owners. You must not use any trade mark displayed on the Website without the express written permission of us or the third-party owner.

10. Jurisdiction

10.1 These Terms are governed by and to be construed in accordance with the laws of New South Wales, and the Commonwealth of Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New South Wales.

10.2 If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.

11. Events

11.1 Cancellation policy: Tickets are non-refundable but completely transferable. If you require your ticket to be transferred to someone else, please email their full name and email address to hello@dinacooper.com.au no less than 3 working days prior to the event.

11.2 Event: Parent as Leader and Dina Cooper reserves the right to change the event at any time, this includes location. In the unlikely event that this will happen, every effort will be made to ensure an event of equivalent standard in a reasonable distance from the original location.

11.3 Behaviour: Parent as Leader and Dina Cooper reserves the right to prohibit entry or eject any person from the Venue based on behaviour deemed inappropriate by Parent as Leader or Dina Cooper staff and/or its agents and others working under its authority.

11.4 Image Release: In registering for Dina Cooper or Parent as Leader event or program, you grant permission to Dina Cooper and Parent as Leader, its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/likeness. You understand these images may be used for promotional, news, online/multimedia, research and/or educational purposes by and for Parent as Leader and Dina Cooper. You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, Parent as Leader and Dina Cooper and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video. If you do not agree to the above image release, you must advise Parent as Leader or Dina Cooper by email as soon as possible at hello@dinacooper.com.au.

Privacy Policy

  1. Dina Cooper is The Proprietor of Dina Cooper Hoogi at Earlwood, NSW 2206

  2. Dina Cooper Hoogi collects your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

  3. Member data will be stored on its third party hosted dedicated server, Karta CRM, in accordance with strict procedures and security features and accepted industry standards of security and protection. The data will not be transferred to or stored outside the European Economic Area (“EEA”) without your prior consent.

  4. Transmission of information via the internet and storage at locations accessible from it can never be completely secure and DIna Cooper Hoogi cannot absolutely guarantee the security of data transmitted to the Website which is at the member’s and subscriber’s risk.

  5. Dina Cooper Hoogi also collects data for marketing purposes to inform of events and activities. This is usually from attending speaking events, training events, workshops, mentoring and training programs facilitated by Dina Cooper. Data will also be collected from the questionnaire on the website, the newsletter opt-in on the home page, any Dina Cooper apps downloaded through the website, as well as any purchases made from the Store or the Books page. We do not, never have, and never will, harvest data using automated technologies.

  6. Under the EU General Data Protection Regulations (GDPR) effective from 25 May 2018 for any person residing in an EU country, this will be through online opt-in consent only. If we have collected your data on paper or a business card, we will send you an email to ask you to confirm your opt-in consent.

  7. The only data stored will be your contact details securely stored in the Karta CRM database. We may also analyse open and click rates, for assessing results against industry standards, or to check if a new member has given a correct email address. Payment card details are securely held on an SSL certificate platform.

  8. Dina Cooper Hoogi will not share or sell your personal data and information with third parties except: if we sell the business or its assets of the Dina Cooper Hoogi, in which case personal data will be one of the transferred assets; or if the Dina Cooper Hoogi is placed under a legal duty by a court order or arbitral order or by regulatory or professional requirements to professional bodies, authorised by statute to demand them or otherwise if required by law.

  9. The Dina Cooper Hoogi will gather and process data only for the purposes stated. To comply with the GDPR it will only be held through your opt-in consent and should you unsubscribe at any time, your details will be removed.

  10. Following termination of membership, membership data will be retained unless you choose to unsubscribe through the link in any Kartra mailer or if you request removal with a message to hello@dinacooper.com.au and put ‘Unsubscribe’ in the subject heading.

  11. Members and all subscribers have a right to access their information held by Dina Cooper Hoogi by requesting the right of access in writing by post or email to heloo@dinacooper.com.au

  12. We will try to ensure member data is accurate and current and will amend any inaccuracies on request.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Dina Cooper  ABN: 34 998 179 939

Email: hello@dinacooper.com.au